Science of Science and Management of S. & T.

Science of Science and Management of S.& T. ›› 2021, Vol. 42 ›› Issue (02): 45-58.

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Public Service Digital Innovation and the Innovation Governance in the Transformation: Theoretical Retrospection and Trend Analysis

  

  1. (1. Institutes of Science and Development，Chinese Academy of Sciences，Beijing 100190，China; 2. School of Public
    Policy and Management，University of Chinese Academy of Sciences，Beijing 100049, China; 3. School of Public Policy
    & Management, Tsinghua University, Beijing 100084, China)
  • Online:2021-02-10 Published:2021-03-10

Abstract:

    Based on the urgent practical needs of digital transformation of public services, this study systematically combs the theoretical origin, evolution and research progress of public service digital innovation and governance. Then, we construct the logical framework between the main related theories and throws light upon the valuable and potential analyzing directions in the aspects of technology, organization and governance. Public services are non-profit with high cost and low production efficiency. And their outputs are mainly in the form of "services", with more emphasis on human's leading role in the input. Related research mainly involves public service innovation theory, value co-creation theory, digital innovation theory, socio-technical system theory and governance theory.

Key words: public service innovation, digital innovation governance, socio-technical transformation